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Apply for Benefits Online | File Your Weekly Claim | Your Claim Information | Help | Report Unemployment Fraud
For a New Claim or to Reopen an Existing Claim
Online services are available at the following times to apply for benefits:
Sunday | 12:00 PM - 5:00 PM |
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Monday – Friday | 6:00 AM - 7:00 PM |
Saturday | 9:00 AM - 2:30 PM |
For an Unemployment Benefit Payment
Online services are available at the following times to file your weekly claim:
Sunday | 9:00 AM - Midnight |
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Monday – Friday | Available 24 Hours |
Saturday | Midnight - 3:00 PM |
Access Your Claim Information Online
Online services are available at the following times to access your claim information:
Sunday | 9:00 AM - Midnight |
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Monday – Friday | Available 24 Hours |
Saturday | Midnight - 3:00 PM |
For help using online services or if you are unable to go online call (414) 435-7069 or toll-free (844) 910-3661 during business hours.
To reduce wait times:
Monday – Friday 6:15 AM – Noon or
Saturday 7:00 AM – 1:30 PM
Monday – Friday Noon – 5:30 PM or
Saturday 7:00 AM – 1:30 PM
Go to dwd.wi.gov/ui/fraud/report.htm
Or contact a fraud specialist on the UI Fraud Hotline (800) 909-9472:
Monday – Friday | 8:00 AM - 4:00 PM |
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DWD is an equal opportunity employer and service provider. If you have a disability and need assistance with this information, please dial 7-1-1 for Wisconsin Relay Service. Please contact the Unemployment Insurance Division at (414) 435-7069 or toll-free at (844) 910-3661 to request information in an alternate format, including translated to another language.
Updated: August 20, 2020