Worker's Compensation Menu

Worker's Compensation Contact Information

Below is a directory listing of major functional areas and a list of selected staff arranged by bureaus.

• Office hours: 7:45 a.m. to 4:30 p.m., Monday through Friday

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Program and Selected Staff Directories

The program directory provides contact information for general purposes. Contact information for specific staff can be found in the Staff Directory.

Claims Records - (608) 266-3280

• To request copies of claims records (only given to the injured worker, their employer, or their legal representatives)

Claims - (608) 261-8472

• To discuss problems with your individual claim, e.g. denial of benefits, late payment, refusal to rehire, etc.

Fee Disputes - (608) 264-6819

• To discuss procedures for reviewing medical provider charges that were denied by the payor for reasonableness or necessity of treatment

Self-insurance - (608) 266-0337

• To inquire about the process of becoming self-insured (there are rigorous financial and risk management requirements for larger firms that wish to be exempted from the duty to insure)

Uninsured Employers Fund - (608) 266-3046

• To inquire about insurance requirements or to report a possible uninsured Wisconsin employer

Vocational Rehabilitation - (608) 267-4327

• To learn more about rehabilitation options for injured workers or to learn about becoming a certified Vocational Rehabilitation provider in Wisconsin

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Selected Staff

Following is a list of selected staff members of the Division of Worker's Compensation, followed by a list of major functional areas within the Division.

• Vacant, Division Administrator
• Phone: (608) 266-1340

Bureau of Legal Services:

Responds to legal questions, issues orders and provides dispute resolution activities to resolve non-litigated cases, processes medical disputes and supports activities.

• Jim O'Malley, Bureau Director
• Phone: (608) 266-1340

Bureau of Claims Management:

Ensure compliance and provides claims information support and statistical data.

• Aiello, Tracy, Bureau Director
• Phone: (608) 266-1340

Processing of claims and disability estimates, management of central files and records, research, vocational rehabilitation programs, and assisting public with inquiries. Provides statistical and research support.

• Brendan Kim, Supervisor, Document Control
• Phone: (608) 266-3280
• Rodney Gennrich, Claims Supervisor
• Phone: (608) 266-1340

Dispute Resolution Section: Provide information regarding worker's compensation law and assist parties in resolving claim disputes. Call (608) 266-1340 or (608) 261-8472.

• Lisa Halsey, Supervisor
• Phone: (608) 261-8472

Bureau of Insurance Programs:

Regulation of self-insured employers; enforcement of WC insurance requirements.

• Joe Moreth, Bureau Director
• Phone: (608) 266-1340
• Aaron Galarowicz, Uninsured Employers Fund Section Chief
• Phone: (608) 266-3046

Bureau Email Information

• Email WC Administration
• Email Bureau of Insurance
• Email Bureau of Claims Management
• Email Office of Worker's Compensation Hearings