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Any agency or person interested in serving DVR consumers as an approved DVR Statewide Service Provider, must first complete the DVR RFA. The RFA involves responses to service agreement requirements that demonstrate if an Applicant is qualified and capable of providing services according to the DVR service agreement terms and conditions. All applicants who submit a response to DVR, will be notified in writing of whether they are approved to enter into a service agreement. Please see Request for Agreement Notice for a full description of this process.
The purpose of this document is to provide interested applicants with information on preparing and submitting a response for the Division of Vocational Rehabilitation (DVR) Statewide Service Agreement.
Approved applicants will be eligible to provide at least one of the following services to DVR consumers according to the terms and conditions of the service agreement: Work Incentive Benefits Analysis, Internship/Temporary Work, Systematic Instruction, Job Preparation, Development and Placement, Supported Employment, Vocational Evaluation, IPS Supported Employment, and Customized Employment.
The DVR Service Agreement will be for two years, effective July 1, 2020 to June 30, 2022.
Any questions concerning this RFA may be emailed to:
DVR Contract Specialist
Applicant must designate a Main Contact. This person will serve as a single point of contact for this RFA response. The name of that individual must be listed in Section 4.4. Request for Agreement Response (Attachment A).
References are only required for Applicants that have not worked as a DVR Service Provider within the last three years.
Applicant using Attachment B References must furnish three (3) references that are willing and capable of verifying that the Applicant has provided satisfactory services in vocational rehabilitation or a similar profession. References could include other agencies such as a Managed Care Organization, professional colleagues (APSE, DSPN, BPDD), Chambers of commerce, etc. A reference may not be an employee or contractor of the Applicant.
The State retains the right to accept or reject any or all responses or accept or reject any part of a response deemed to be in the best interest of the State. The State intends to award to all qualified applicants that can agree to the terms of DVR's service agreement.
Applicants must complete and email the form included in Section 4.4: Request for Agreement Response (Attachment A) and if applicable, References (Attachment B) to the DVR Workforce Development Area (WDA) Director. See the DVR Staff Directory for the appropriate contact information.
If an Applicant intends on providing services in multiple WDA's, only one RFA response should be submitted to the WDA that the Applicant will primarily serve.
Responses will be reviewed by DVR to verify that they meet all specified requirements in this RFA and that applicants are qualified to perform services under the DVR Service Agreement.
All applicants who submit a response to DVR will be notified in writing of whether they are approved to enter into a service agreement within 4 to 6 weeks. Applicants that have met all specified RFA requirements will be provided with instructions on how to proceed with submitting the service agreement to DVR via the DVR Statewide Service Provider System.
Approved applicants must be qualified and able to meet all of the requirements listed in 4.1 APPLICANT QUALIFICATIONS/EXPECTATIONS and 4.2 SCOPE OF WORK EXPECTATIONS.
In section 4.3 GENERAL REQUIREMENTS, a response of "No" is acceptable if the Applicant outlines a plan to meet the requirement before the agreement start date. DVR may require documentation that the requirement has been met before the start of the agreement period.
The State has the sole discretion to determine whether an applicant is qualified to serve DVR consumers and whether the applicant is capable of meeting the requirements found in the DVR Service Agreement.
4.1.1 Applicant and their staff must have knowledge of Vocational Rehabilitation (VR) programs, similar type programs, and/or knowledge/experience working with individuals with disabilities.
4.1.2 Applicant must identify the services they intend to provide and counties they intend to serve. Applicant agrees to only provide services within the counties identified in the service agreement.
4.1.3 Applicant must store all DVR consumer case record information in the United States.
4.1.4 Applicant must meet the following criteria:
126.96.36.199 Is not a State of Wisconsin employee.
188.8.131.52 Is not a current DVR consumer.
184.108.40.206 Has no personal, professional, financial interest, or relationship that could impair the Applicant's ability to act impartially and in the best interest of the DVR consumer and DVR program. In cases involving a potential conflict, a mitigation plan may be developed.
4.1.5 Applicant agrees to conduct criminal background checks for all personnel or contractors as required by DVR's Criminal Background Check (CBC) Policy.
4.2.1 Applicants and their staff must provide services identified on their service agreement, according to the DVR Technical Specifications.
220.127.116.11 Reports for services provided under the Service Agreement must meet the DVR Statewide Technical Specification Reporting.
18.104.22.168 Services performed under the service agreement must be charged based on the fees established in the DVR Statewide Fee Structure.
22.214.171.124 The Applicant must accept all referrals DVR makes for authorized consumers.
126.96.36.199 The Applicant and their staff must complete the trainings (as applicable) prior to providing any services under the service agreement.
188.8.131.52 The Applicant must comply with any applicable state and/or federal laws and/or regulations, including maintaining worker's compensation, if required by Wisconsin law.
4.3.1 Applicant must have at least one-year experience working with individuals with disabilities and barriers to employment.
4.3.2 The Applicant must have access to accessible, confidential meeting space that is readily available to serve DVR Consumers.
4.3.3 The Applicant must provide all equipment necessary for providing the requested services to DVR consumers; including, but not limited to own office equipment (e.g., telephones, supplies, etc.) insurance, advertising and promotional materials, utilities.).
4.3.4 The Applicant must be able to store any consumer information using the safeguards and standards described below. The Applicant, once a service agreement is approved, is responsible for ensuring that safeguards are in place in regard to any consumer information on Applicant electronic equipment and in any hard copy files. This includes the Applicant ensuring the use of full disk encryption protection with a strong password that is at least eight characters long, contains a combination of letters, numbers and symbols, and is changed every 60 days. All computers that contain any consumer information must use hardware and software firewall protection (e.g. Windows, Firewall, Norton, McAfee, etc.) and up-to-date virus protection systems. All computers must be updated with the latest security patches and fixes form the respective software service providers such as Microsoft. In the event that consumer data in the custody of the Applicant is lost, stolen or otherwise compromised or put at risk of misuse, the Applicant shall notify DVR within 24 hours of the incident, including a copy of any law enforcement report. The Applicant shall cooperate with DVR by providing notice of the data breach to affected consumers and taking other corrective steps specified by DVR, including but not limited to the purchase of credit monitoring for up to one year after the breach for the affected consumers.
4.3.6 Applicant must agree to maintain commercial liability, bodily injury and property damage insurance against any claim(s) which might occur in carrying out this agreement/contract. Minimum coverage shall be one million dollars ($1,000,000) liability for bodily injury and property damage including products liability and completed operations.
Instructions: Please indicate in Attachment A RFA Response whether you are able to meet the requirements described in this document. This form must be completed and emailed to the WDA Director.Applicants must be able to meet all requirements listed in 4.1 APPLICANT QUALIFICATIONS/EXPECTATIONS and 4.2 SCOPE OF WORK EXPECTATIONS.
PLEASE NOTE: You must provide a written statement explaining how the requirement is met in the following sections:
In section 4.3 GENERAL REQUIREMENTS, a response of "No" is acceptable if the Applicant outlines a plan to meet the requirement before the agreement start date. DVR may require documentation that the requirement(s) has been met before the start of the agreement period.
PLEASE NOTE: If you select "Yes" in the following sections, you must provide a written statement explaining how the requirement is met.