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DVR Criminal Background Check Policy

Wisconsin law protects workers from workplace discrimination because of an arrest or conviction record under certain circumstances. However, it is not employment discrimination under the law not to hire someone when their arrest or conviction is substantially related to the employment.

DVR provides services to individuals with disabilities, including youth, students, and vulnerable adults. For this reason, criminal background checks are required for all service provider personnel or contractors who work with DVR consumers or who work with DVR consumer information, including individuals serving as the main contact for any service agreement and individuals who perform a service provider's reporting or billing related to its service provider agreement. DVR may not allow individuals with substantially related arrests or convictions to work with DVR consumers or consumer-related information.

Prior to working with DVR consumers or consumer-related information, service providers shall obtain a criminal history search from the records maintained by the Wisconsin Department of Justice for all service provider personnel or contractors who work with DVR consumers or DVR consumer information, including individuals who perform reporting or billing. Guidance on how to review whether an arrest or conviction is "substantially related" to a position within the requirements of Wisconsin's Fair Employment Law is provided at Arrest and Conviction Record page. It is the responsibility of the service provider to conduct this criminal history search and come to a determination as to whether an arrest or conviction is substantially related to the employee's job duties.

DVR may request additional information from a service provider in order to determine if an arrest or conviction is substantially related to providing services to DVR consumers or working with DVR consumer information.

The below list provides some examples of offenses which may be considered substantially related to the positions of service providers, their personnel, and contractors who provide services to DVR consumers or work with DVR consumer information.

Crimes related to loss of life

Crimes related to physical harm to others

Crimes related to sexual harm of others

Crimes against children

In addition, DVR has determined that in cases where service provider personnel or contractors may be assisting consumers with financial related matters and have access to consumers' personally identifiable information, the following types of conviction records are substantially related to the positions that provide services to DVR consumers or work with DVR consumer information:

Crimes against property

If the service provider knows or has reason to know that any of its personnel or contractors requiring background checks are not residents of Wisconsin, or if at any time within the last five (5) years preceding the date of the search any of its personnel or contractors have not been residents of Wisconsin, then the service provider shall make a good faith effort to obtain from any state or other United States jurisdiction in which those persons are residents, or were residents within the last five (5) years of the date of the required search, a criminal history search substantially similar to the search conducted by the Wisconsin Department of Justice. Service providers are responsible for completing and paying for all background checks.

Service providers shall also review the Wisconsin Sex Offender Registry to ensure that staff and subcontractors who provide services to DVR consumers or work with DVR consumer information are not on the Sex Offender Registry.

After completing the required criminal background check and checking the Wisconsin Sex Offender Registry, service providers must complete and sign a Certification of Criminal Background Check Form electronically.

If the service provider finds that any of its personnel and/or contractors have been arrested or convicted of a crime that is substantially related to their work with DVR consumers or DVR consumer information, then the service provider must notify DVR of the results if they want the individual to work with DVR consumers or DVR consumer information, so DVR can determine whether mitigating circumstances exist which would allow the individual to work with DVR consumers or consumer information. When providing notification, the service provider shall email the DVR Contract Specialist.

If a service provider requests a mitigation plan, the following steps will be taken:

  1. The Service Provider must submit a proposed mitigation plan to the WDA Director and DVR Contract Specialist describing how the service provider will monitor the personnel's or contractor's performance and assure the safety of DVR consumers.
  2. The mitigation plan will be reviewed by DVR. Notification of a decision will be provided in writing to the service provider. A mitigation plan may be approved, amended, or denied as necessary to ensure the safety of DVR consumers.
  3. If the mitigation plan is approved by DVR, the plan must be signed by the Service Provider, the WDA Director, and the DVR Contract Specialist. A copy of the mitigation plan signed by all parties will be sent to the Service Provider and kept on file by DVR.
  4. The WDA Director will follow up with the Service Provider and the approved mitigation plan to monitor the plan and to assure the safety of DVR consumers.

In addition, when new personnel and/or subcontractors are retained to provide services, service providers must complete the required criminal background check and check the Wisconsin Sex Offender Registry prior to allowing the individual to work with DVR consumers or consumer information.

Service providers should require their employees and subcontractors to inform them of any arrest or conviction within 48 hours of the arrest or conviction. Service providers must notify DVR if they know or have reason to believe that their staff or subcontractors are the subject of an investigation that may lead to a conviction that is substantially related to the provision of services to DVR consumers. Such notification shall take place within two (2) business days from the time that the service provider becomes aware of the pending investigation.

Additionally, if the service provider discovers any new arrests or convictions during the term of a pending service agreement, or discovers that an individual requiring a background check was added to the Wisconsin Sex Offender Registry, the service provider must notify the DVR Contract Specialist within two (2) business days from the time that the service provider becomes aware of the new arrest, conviction, or placement on the Wisconsin Sex Offender Registry.

Service providers must keep all criminal background checks on file for three (3) years. DVR reserves the right to request copies of criminal background checks for service providers. as well as all staff and subcontractors covered by a service agreement. at any time.