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Equal Rights Process Library

Process Library

Click the process title to watch an informational video, or follow the links to view or print resources.

About Equal Rights

Play a video for information about Equal Rights The Equal Rights Division

The Equal Rights Division enforces laws related to discrimination in housing and employment.

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On Demand Brochure Spanish | English

The File Submission Process

Play a video for information about the File Submission Process The File Submission Process

When submitting case-related documents, exhibits, and audio, video, or image files, please follow instructions closely to help avoid delays in processing your case.

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The Complaint Process

Play a video for information about the Complaint Process Labor Standards / Civil Rights

The Equal Rights Division investigates labor standards and civil rights violations. The Division accepts some complaints online and all complaints via mail or fax.

Learn More: Fair Employment / COMING SOON - Other Civil Rights
Learn More: Labor Standards
Visual Aids: Civil Rights / Labor Standards

The Investigation Process

Play a video for information about the Investigation Process The Investigation Process

After the Equal Rights Division receives a complaint, an investigator known as an Equal Rights Officer, begins the investigation process.

COMING SOON - Learn More

The Mediation Process

Play a video for information about the Mediation Process The Mediation Process

Mediation is a service offered by the Equal Rights Division to help parties settle civil rights complaints without the case going to hearing.

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Hearings vs. Mediation

The Prehearing Conference Process

Play a video for information about the Prehearing Conference Process The Prehearing Conference Process

The Prehearing Conference is held before an Administrative Law Judge to help navigate the Hearing Process.

COMING SOON - Learn More
Frequently Asked Questions

The Discovery Process

Play a video for information about the Discovery Process The Discovery Process

COMING SOON - Learn More

The Hearing Process

Play a video for information about the Hearing Process The Hearing Process

Online hearings are a convenient and safe alternative to traditional face-to-face hearings.

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Online Hearings
Written Instructions
Visual Aids