DWD Job Centers Are Welcoming Back Walk-In Services

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MADISON – The Department of Workforce Development (DWD) is announcing the expansion of their current available services to include walk-in customers at Job Centers throughout Wisconsin on June 1, 2021.

"While Job Centers have been serving customers throughout the pandemic, we are thrilled to be expanding our services for walk-ins," DWD Secretary-designee Amy Pechacek said. "We look forward to meeting Wisconsinites where they are, and we are eager to serve the communities on a larger scale."

Screenshot of interactive Wisconsin job centers map

During the public health emergency, Job Center operations shifted to a largely virtual environment with in-person services by appointment only. This next phase of operations will shift focus to provide a mix of walk-in and virtual services, allowing people the freedom and choice to access resources from DWD and the Workforce Development Boards (WDBs).

Expanded and continued services will include:

Supporting customers in-person with online job search, Job Center of Wisconsin registration, resume writing, and other career development activities

Conducting re-employment sessions remotely via phone

Co-locating at strategic partner locations (e.g., libraries and community-based organizations)

Continuing virtual workshops with topics such as resume writing, interviewing skills, LinkedIn, job searching for mature workers, and more

Offering virtual job fairs to connect job seekers with immediately available career opportunities

Providing in-person and virtual career counseling by appointment

Meeting with Trade Adjustment Assistance clients in-person and virtually

Expanding work with open job centers in correctional facilities (virtual and in-person)

Scheduling mobile career lab promotion of health careers in select locations

Referrals to workforce partner employment and training resources/programs

To find your local job center and resources available near you, including workforce partner services, please visit JobCenterofWisconsin.com/directory.