WIOA Title I-A & I-B Policy & Procedure Manual
Ch. 8) Adult and Dislocated Worker Programs

8.3 Program Design

8.3.1 Order of Services

Effective date: _______, 2020

DWD-DET requires the following order of services¹ for the Adult Program and Dislocated Worker Program:

• An Eligibility Determination service must be completed prior to the start of any other service. ²
• Career planners must provide an Initial Assessment³ service to all participants prior to developing an individual employment plan (IEP).
• Career planners and participants must complete and acknowledge⁴ an initial IEP before a participant receives any of the following:
  
  1. another participation-causing career service other than Initial Assessment or Comprehensive Individualized or Specialized Assessments;
  2. a training service;⁵
     or
  3. a supportive service.

Except for DWD-DET's requirements outlined above, there is no required order of services for career services.⁶ This means there is no requirement to provide basic career services before providing individualized career services.⁷ Career planners are to provide services in a manner that best meets individuals' needs. ⁸

Additionally, DWD-DET prohibits local policy/procedures or individual career planner practices that require a standard order of services before participants receive training services .

• ¹ Under WIOA, there is no sequence of service (see TEGL 19-16, p. 3); however, to operationalize WIOA and comply with 20 CFR § 680.110, DWD-DET requires a limited order of services.
• ² 20 CFR § § 680.110, 680.120, 680.130, and 680.220(a) require individuals to have received a determination of eligibility in order to receive services.
• ³ The full name of this service in ASSET is Initial Assessment of Interests, Skill Level & Supportive Service Needs.
• ⁴ DWD-DET is using the term "acknowledge" to mean "to accept" or "to agree to. " DWD-DET requires participants and career planners to acknowledge an IEP in one of the following ways: electronically acknowledging it using the Employment Plan tool that career planners access through the Comprehensive Employment Planning Toolkit (CEPT) and that participants access through Jobcenterofwisconsin.com; signing a printed copy; or stating in an email that they accept the IEP.
• ⁵ 20 CFR § 680.220(a)
• ⁶ TEGL 16-16, p. 13; TEGL 19-16, p. 2
• ⁷ TEGL 16-16, p. 13
• ⁸ TEGL 16-16, p. 13; TEGL 19-16, p. 3