WIOA Title I-A & I-B Policy & Procedure Manual
Ch.2) The One-Stop (Job Center) Delivery System



2.6.1 Overview

Effective date: ________, 2020



The local WDB, with the agreement of the CEO, must develop and enter into a Memorandum of Understanding (MOU) between the WDB and the one-stop partners identified in Section 2.2.2 of this chapter.1 The local WDB may opt to develop an "umbrella" MOU including all Job Center locations or a group of Job Centers within its borders, or develop individual MOUs for each Job Center location. Each MOU must include the following provisions:

  • A description of the services to be provided through the Job Center System, including the manner in which the services will be coordinated and delivered throughout the system;2
  • A description of how the costs of such services and the operating costs of such system will be funded including through cash and in-kind contributions and funding of the Job Center infrastructure costs;3
  • Methods of referral of individuals between the one-stop operator and the one-stop partners for appropriate services and activities;4
  • Methods to ensure the needs of workers and youth (which includes individuals with barriers to employment and individuals with disabilities) are addressed in the provision of necessary and appropriate access to services, including access to technology and materials, made available through the Job Center System;5
  • The duration of the MOU and the procedures for amending the MOU during the duration, and assurances that such MOU shall be reviewed not less than once every year to ensure appropriate funding and delivery of services.6

The MOU may include other provisions as the parties to the agreement determine to be appropriate.7

All provisions must be documented using the MOU Template developed and provided by DWD-DET.