WIOA Title I-A & I-B Policy & Procedure Manual
Ch.2) The One-Stop (Job Center) Delivery System



2.2.2 One-Stop Partners

Effective date: ________, 2020


Entities that receive funding through the following programs are required to participate in the one-stop delivery system:1

  • WIOA Title I Adult, Dislocated Worker, and Youth;
  • WIOA Title I Job Corps;2
  • WIOA Title I YouthBuild;
  • WIOA Title I Native American Programs;
  • WIOA Title I National Farmworker Jobs Program (NFJP);
  • WIOA Title II Adult Education and Family Literacy Act (AEFLA);
  • WIOA Title III Wagner-Peyser Act Employment Service;
  • WIOA Title IV State Vocational Rehabilitation (VR) Services;
  • WIOA Title V Senior Community Service Employment Program (SCSEP);
  • Trade Adjustment Assistance (TAA);
  • Unemployment Compensation;
  • Jobs for Veterans State Grant (JVSG);
  • Reentry Employment Opportunities (REO);
  • Carl D. Perkins Career and Technical Education Act of 2006;
  • Employment and training programs funded through Department of Housing and Urban Development (HUD);
  • Employment and training programs funded through Community Services Block Grant (CSBG);
  • Temporary Assistance for Needy Families (TANF)3

NOTE: The entity is the grant recipient, administrative entity, or organization responsible for administering the funds of the specified program in the local area. This does not include the service providers that contract with, or are sub-recipients of, the local administrative entity. For programs that do not include a local administrative entity, the responsible state agency is the partner.4

With the approval of the local WDB and chief elected official (CEO), other entities may participate as optional partners in the one-stop delivery system, including:

  • Employment and training programs funded through Social Security Administration (SSA) including Ticket to Work and Self Sufficiency programs;
  • Employment and training programs funded through Small Business Administration;
  • Employment and training programs funded through Supplemental Nutrition and Assistance Program (SNAP);
  • Client Assistance Programs (CAP) authorized under WIOA Title IV;
  • National and Community Service Act programs;
  • Other appropriate federal, state, or local programs, including, but not limited to, employment, education, or training programs such as those operated by libraries or in the private sector;
  • Programs providing transportation assistance; and
  • Services for those with substance abuse or mental health issues.

Partners within the one-stop delivery system make services available on-site, via the use of technology, and/or via formalized referral processes. The methods partners use to provide services and coordinate with each other, including required resource sharing, are documented in the Job Center Memoranda of Understanding (MOU) (see Section 2.6 of this chapter).

All required partners must use a portion of their program funds to maintain the one-stop delivery system, including payment of the infrastructure costs of Job Centers, which must also be documented in the Job Center MOU.

The local Workforce Development Board (WDB) for each local workforce development area (WDA) is the primary convener of these partners and has responsibility to ensure that required partners are included in the one-stop delivery system.

NOTE: The local WDB is not a one-stop partner, unless it is a specific program provider as well.5