Job and Task Analysis and Systematic Instruction are task-based employment supports provided by service provider staff to assist DVR consumers on the job site. These supports include help with learning the job, talking and working through different situations, and communication strategies, and may also include individualized discussion of options to get to the job site. These services may be provided along with other employment services such as an on-the-job training, internship/temporary work, job retention in supported employment, and job placement and development services.
This service is provided in two parts, initially a task analysis to determine the tasks that make up a job followed by targeted and systematic instruction based on what the consumer needs to learn. The duration of these services varies depending on the needs of the individual, and the services are intended to fade as the consumer learns and performs job tasks. Other employment supports, including assistive technology and natural supports, can be used along with systematic instruction.
Two services are included in this statewide services category.
|Job and Task Analysis||To identify the tasks that make up a consumer's job.||30 days from authorization||
|Systematic Instruction(Hourly or Monthly)||To instruct a consumer and develop strategies to learn a job through data driven teaching.||30 days from authorization and ongoing||
||$45 per hour or $800 per month for Individual Placement and Support (IPS) $1,000 per month for Customized Employment and Supported Employment|
This service is made up of a job site analysis and a task analysis.
A job site analysis is a study of a specific job that is conducted by observing the worksite and someone performing the job to identify the tasks and duties that make up the job. If possible, the service provider should perform the job themselves to gain understanding of what the job requires. A review of the work environment should include information for the consumer about work pacing, noise, temperature, work schedules, employee communications, and expectations.
If available, the provider should get a previously written task analysis from the employer. The service provider may also identify outside workplace training that may be needed for the consumer to successfully maintain employment.
A task analysis is the process of breaking down each work task into smaller components to allow the tasks to be presented to the consumer in teachable steps. The service provider should be able to identify some initial training strategies that can be used to teach the consumer to do the job. These strategies should be modified along the way as the consumer learns the job and becomes more independent.
The task analysis should also identify natural supports in the workplace that may assist with job performance and retention. Natural supports can involve people (co-workers and supervisors), procedures, customs, tools, and benefits that are typically available in the workplace.
Systematic Instruction includes planning and implementing individualized instruction for a job. The steps include using the Job and Task Analysis to identify the work routine and identifying instructional strategies and how the consumer will be supported and taught to complete their job tasks. Progress is monitored and strategies are modified using a step-by-step, or systematic, approach including positive and constructive communication with the consumer.
Hourly Systematic Instruction can be provided as a support with the following services: Internship/Temporary Work, Job Preparation and Development, Student Work Based Learning, and On-The-Job Training.
Monthly Systematic Instruction is provided as a support with the following services: Customized Employment, Individual Placement and Support, and Supported Employment.
The approaches listed below are useful. While this list includes a variety of instructional strategies, the provider may choose to use other approaches. The goal of Systematic Instruction is the help the consumer be as independent as possible in the shortest time.
Other supports that can be provided as part of systematic instruction include fostering positive workplace relationships with coworkers and supervision, potentially leading to the development of natural supports in the workplace as available and appropriate. The provider should work with the consumer to help with situational problem solving and communication. The consumer should know who to seek information from at the worksite and how to ask for help or information.
Systematic Instruction is not intended to replace employee training typically provided by the employer. The consumer should also be made aware of expectations of the workplace, including job tasks, in the same manner as other employees. The service provider can reinforce this employer training by providing time keeping strategies and information on acceptable work attire and behavior.
As the consumer progresses in their independence on the job, the need for support should fade. Instructional strategies should include a planned step down of supports as individual progress is made. As the consumer progresses, the provider should monitor and communicate to DVR any accommodations, transportation needs, or job-specific considerations that will need to continue following DVR case closure. The service provider documents the Systematic Instruction in a required report to DVR, which should include enough detail that another provider could provide the instruction if necessary.
If providing Systematic Instruction as part of Customized Employment, Supported Employment, or Individual Placement and Support, the service provider must work with the Supported Employment team to identify any supports that will continue to be needed after the consumer is stable on the job. Needed supports will be carried forward following transition of the case from DVR to Long Term Supports.
In certain circumstances, offsite supports consumers need may be provided outside of the DVR technical specifications. These types of support requirements must be detailed, including parameters for contact, and must be based on the consumer's disability needs or unique work environment. For example, a consumer's employer may not allow an instructor onsite. In this case, phone calls, emails, etc. to the consumer may be provided as 'offsite' support. Offsite support requests will be considered and approved by DVR on a case-by-case basis.
NOTE: If a consumer needs other types of support that fall outside of the soft or hard job skills described, the Supported Employment team or DVR should be consulted, and a plan to provide those supports should be developed. Services such as personal attendant services are not part of Systematic Instruction. If a consumer requires another person to be present at the request of an employer or for the purposes of safety, the Supported Employment team or DVR should be notified to discuss the appropriateness of the job placement.
See the full 2020-2022 DVR Statewide Service Fee Structure.
|$275||Job and Task Analysis
Payable upon delivery of acceptable service and timely report to DVR within five (5) business days of the conclusion of the analysis. Initiation of service and report not to exceed 30 days from issue of service authorization.
|$45 per hour||Skill Instruction Hourly (Not Supported Employment)
Payable upon delivery of acceptable service and timely report(s) to DVR within 5 business days of the conclusion of the previous month of service or within 5 business days of the conclusion of the last contact with the consumer. Initiation of ongoing service and initial report not to exceed 30 days from issue of service authorization.
|$800 per month||Systematic Instruction Monthly/Individual Placement and Support
Monthly rate payable if the consumer is employed during the month, upon completion of acceptable service, and timely monthly progress reports to DVR within 5 business days of the conclusion of the previous month of service. Initiation of the service not to exceed 30 days from issue of service authorization.
Note: The maximum ongoing support DVR can pay for is 24 months for anyone age 25 or above and 48 months for individuals under age 25, although this is rarely needed. Additional months may be authorized based on individual consumer need to establish job stability and reduction of paid supports. If a consumer does not have an identified source of long term supports, monthly supports and continued reporting will be required until the consumer is transitioned to natural supports or as directed by DVR.
|$1,000 per month||Systematic Instruction Monthly/Customized Employment and Supported Employment
Payable upon delivery of acceptable service and timely report(s) to DVR within five (5) business days of the conclusion of the previous month of service or within five (5) business days of the conclusion of the last contact with the consumer. Initiation of ongoing service and initial report not to exceed 30 days from issue of service authorization.
(Codes: CE (074) SE (050))
Service Note: Service provider should discuss timing of transition to Long Term Support with DVR.
The following resources are intended to provide supporting documentation and assistance to service providers. Use of these resources is not required.