Program Details

Computer Service Technician
https://www.blackhawk.edu/Programs-Classes/Explore-Programs/Program-Detail/program/Computer-Service-
Blackhawk Technical College
Learn how to confidently and expertly configure, troubleshoot and support today s complex PC-based computing systems, gaining the knowledge, attitude, skills and habits you need whether you re working on stand-alone PCs to highly integrated networks. Also learn the important soft skills needed to provide excellent customer service. The program is flexible you can start at any time and choose the class times that work best for you. Online and part-time options are also available. The program will also prepare you for A+ and Network+ certifications. A+ Certification is a nationally recognized, industry-wide standard that certifies the competency of service technicians and other individuals in the microcomputer industry. The Network+ Certification is the industry standard for Network Technicians. Having certification in both will be key to your career success. Show More

This program is offered

Ongoing
Certificate-Computer Hardware Support Technical Diploma-Manufacturing Information Technology Specialist Associate Degree-IT Network Specialist
BTC Career Services helps students explore careers, prepare for the job application process and find current opportunities. BTC offers resume writing, mock interviews, job search techniques, and internships, when available.
Blackhawk Technical College provides free tutoring services to credit students enrolled at the college. We offer online, open lab and peer tutoring. Also counseling services are available.

Refunds are processed according to the Wisconsin Technical College System Refund Policy for program, material and activity fees. To receive refunds, you must formally request refunds from Registration and Records by notifying them of your intent to drop a class(es) or completely withdraw from all classes. Requests for refunds must be received during the same term of enrollment. Refund requests are time-sensitive as each day that passes may affect the amount of refund you are eligible.

Program Enrollments and Completions
71
41
3 (6%)
3 (67%)
Employment Outcomes (Completions Only)
0 (6%)
$8,048
$8,048
0 (0%)

PLEASE NOTE:

If there are fewer than eight enrollments in the training program, only the "Enrollments" number will be displayed; all other data is hidden in order to help protect the students' identities. The "Employment Outcomes" are calculated using information from Wisconsin's Unemployment Insurance Wage database. Most employers are required to report certain employment information to the State of Wisconsin, including quarterly wage information for their employees. Students whose information could not be verified in this database are excluded from these outcomes. If a "0" shows for any of these outcomes, it means that none of the students' information could be verified.

MAKING SENSE OF THE EMPLOYMENT OUTCOMES:

"Average quarterly wages" means the total wages earned in a three-month period by all students who completed the program ("completers"), divided by the total number of completers.

"Median quarterly wages" means all the completers' quarterly wages are placed in order from lowest to highest and then we identify the student's wages in the middle. This information is provided because averages can be greatly influenced by really high and low wage earners.

To estimate monthly wages, divide the quarterly wages by three.


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gphillips4@blackhawk.edu

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