Program Details

Program Name

IT Support Technician

Program Website

Institution

Cloud Pros Tech LLC

Institution Website

ITA Program Number (for staff only)

01258_00004

Program Description

Occupation – IT Service Desk Technician RI Provider – Gateway Technical College, Northwood Technical College Length of program –2,144 hours (12 months) OJT Wage- start $15.00, $18, $25 finish Number of Active Apprentices – 0 Numbers of Completed Apprentices – 0 Graduation Rate – N/A Minimum Requirements – 18 yrs old w/ HSED or equivalency. Program Description – Process incoming customer contact (call/ticket/chat), Triage the issue, Solve the issue, Escalate the issue, Local Optional Work Process Show More

Leads to WIOA-Defined Credential

Yes

Program Outcome

The institution reports this program leads to -

Certificate of Completion of a Registered Apprenticeship

Name of Associated Credential

This program is offered at the following location(s) for in-person instruction:

Cloud Pros Tech

5801 Washington Avenue
Ste, 99
Racine, Wisconsin 53406

Program Contact(s)

James Folsom

Program Manager
info@cloudprostech.com
(888) 588-8957

Disability Accommodation Contact(s)

Not Provided

Language Accommodation Contact(s)

Not Provided

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Program Details

Credential Information

Location

Contacts